Cookie Policy

Cookie Policy

Our website uses cookies which allow us to monitor the use of our website. This is for general purposes only and the information we gather cannot be used to identify you as an individual. We only use:  

• Google Analytics
• Hotjar 
• ModX
• CloudFlare 

We do not use any other third-party cookies. By using this website you consent to the processing of data by Google Analytics, Hotjar, ModX and CloudFlare. 

All major browsers have options that allow you to restrict the use of cookies. However, in many cases this will limit the features you can use on a website. 

What is a cookie? 

A cookie is a small text file that is stored by the browser of your device (such as your PC, tablet or phone) when you first visit our website.  

Most browsers have options that allow you to control how we store cookies on your device. You can prevent cookies from being stored on your device and most of our website will continue to function correctly. 

However, you will not be able to use our online forms because we use cookies for them. You may also be asked more frequently if you want to take part in the SOCITM user experience survey when you leave our website. 

Why do we use cookies? 

We use cookies to improve your experience of using our site. 

Google Analytics 

Why do we use it?	The information generated by Google Analytics cookies will be used by Google Analytics to evaluate the use of this website. Google Analytics may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google Analytics’ behalf.
When?	On entry to the website.
For what?	It identifies a computer and stores information generated by the website.
How long?	It stores the information for two years.
What not?	It does not identify a computer’s owner or gather information from a computer.

Hotjar 

Why do we use it?	Hotjar provides analytical data to support ongoing web development and user experience updates.
When?	On entry to the website.
For what?	It identifies a computer and stores information generated by the website.
How long?	It stores information during the session only.
What not?	It does not identify a computer’s owner or gather information from a computer.

ModX 

Why do we use it?	ModX enables a sign-up form prompt to visitor.
When?	On completion of a form.
For what?	It identifies whether or not a user has completed a form in the current session.
How long?	It stores information during the session only.
What not?	It does not identify a computer’s owner or gather information from a computer.

CloudFlare 

Why do we use it?	CloudFlare identifies individual clients behind a shared IP address and applies security settings on a per-client basis.
When?	On identifying a client – it will not challenge them again.
For what?	Identification of a client.
How long?	It stores information for five years.
What not?	It does not correspond to any user ID in the web application, nor does it store any personally identifiable information.