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Cheshunt Park Golf Course Rules

Use of facilities and membership is conditional upon observance of these rules and regulations

Rules and regulations

Use of facilities and membership is conditional upon observance of these rules and regulations. Facilities are managed by Be.Broxbourne on behalf of the Borough of Broxbourne Council. The Council reserves the right to alter these rules and regulations at any time.

Any dispute or difference which may arise in regard to the interpretation of these rules and regulations shall be determined by the Council, whose decision shall be final and binding. 

  1. Types of membership 
    1. The different types of membership and current membership rates are listed in the golf course reception area and on the Be.Broxbourne website. 
    2. Corporate memberships are available through qualifying third-party employee benefit schemes or through registered companies buying direct hole sponsorship at the golf course. 
  1. Charges 
    1. Use of the Council’s facilities is subject to payment of the current tariff charges(dependent on membership category). 
    2. A list of current tariff charges is on display in the golf course reception area and on the Be.Broxbourne website. 
    3. The Council reserves the right at any time to change the tariff charges. 
    4. The Council reserves the right to refuse payment of any sum due where payment is being offered by cheques, credit or debit card. 
  1. Disabled access 
    1. Any disabled person who would not be able to use the facilities without assistance may bring a carer at no additional cost where the carer’s access is solely to assist the disabled user. Carer’s wishing to use the facilities themselves must pay any applicable tariff. 
  1. Membership agreement 
    1. These rules and regulations form part of each member’s agreement with the Council. 
  1. Conduct 
    1. The Council has the right to prevent any customer from using the facilities whose behaviour or appearance is deemed by the Council to be unsafe, unsuitable to the effective operation of the facility, or negatively affects other users of the golf course. 
    2. All customers must show consideration for one another and the Council’s staff when using Council facilities/services. In particular, profane or abusive language and the threat or use of violence will not be tolerated. 
    3. All customers must obey notices and signs on display in Council facilities. It is the customers’ responsibility to read any information on notice boards/displays and to ensure that he/she and his/her children and any junior customers for whom he/she is responsible abide by these notices and signs whilst using the Council’s facilities. 
    4. Fire exits, which are clearly marked, are there in the interests of public safety and for use in the event of a fire only. Customers are asked to make their way in an orderly fashion out of the nearest available exit in response to an alarm or instruction from a member of staff. Customers must assemble at the designated fire assembly point and await further instructions from staff. 
    5. All customers must wear a form of dress and footwear appropriate to the activity in which they are participating and adhere to any dress codes displayed in the area of activity. 
    6. No crockery or glasses are to be taken out of the restaurant or bar areas. 
    7. Pets (with the exception of guide dogs) and smoking are not permitted in Council buildings. 
    8. Casual viewing of activities is only allowed from a designated viewing area. 
  1. Cancellation of rights to use the facilities 
    1. The Council reserves the right at any time to cancel or suspend the membership of any member or stop any customer from using facilities where at the Council’s absolute discretion there has been or is likely to be a breach of these rules and regulations or the membership agreement, or where any amounts owed to the Council by the customer have not been paid. In the event of such suspension or cancellation, no refund of joining fees or membership subscription and/or session/hire fees will be made. 
    2. Any customer whose conduct is deemed by the Council to be improper or likely to endanger the welfare, harmony or good reputation of the Council may be reprimanded or have his/her membership or (in the case of other customers) rights to use facilities and services suspended or cancelled by the Council. The Council shall be the sole judge of what constitutes such conduct. In the event of such suspension or cancellation, no refund of joining fees or membership subscription and/or session/hire fees will be made. 
    3. The Council has the right to prevent the entry into Council facilities of any member whose membership has been suspended or cancelled. 
  1. Liability 
    1. The Council’s liability for damage or loss to customers’ property is strictly limited to any damage or loss suffered as a result of the negligence of the Council, its staff or its agents. With this exception, the Council will not accept liability for the safety of customers’ personal property brought on the premises. Property stored in lockers provided by the Council is stored at the customers’ own risk and no liability will be accepted by the Council. Lockers are for daily use and any items left in them overnight will be removed and kept for a period of four weeks after which the Council will have no responsibility for them. 
    2. Vehicles parked in Broxbourne Council car parks or elsewhere on Council facility grounds and all contents in them are parked at the Customers’ risk and the Council will accept no responsibility whatsoever in respect of any damage or loss (however caused). 
    3. The Council cannot accept liability for any accident or injury to any customer that may occur on the premises or within the grounds of the Council’s facilities other than liability which may arise from negligence of the Council, its staff or its agents. 
  1. Physical activity 
    1. Customers should not undertake any physical activity for which they may not be fit and are responsible for monitoring their own physical condition whilst undertaking activities. The Council will not be in any way responsible for any harm to a customer as a result of his/her undertaking any activity unless caused by negligence of the Council, its staff or its agents. 
  1. Facilities 
    1. The Council reserves the right to change the facilities/services from time to time. The Council may also at any time withdraw all or part of any facilities for any period(s) due to Act of God, tournaments, exhibitions, refurbishments, new developments, other bookings or activities, or in any connection with any repair, alteration or maintenance work. Notice of such variations will be given where possible by the Council. 
    2. The opening and closing times for the activities at Council facilities shall be determined by the Council and may be varied from time to time at the Council’s discretion. These times will be displayed at the golf course. 
  1. Children 
    1. Children under the age of 8 must be supervised at all times whilst at Council facilities by an adult, unless the child is attending an organised club/session activity. 
    2. All customers are responsible for the behaviour and actions of their children at all times while they are using any Council facility. The Council is entitled to suspend or terminate a member’s membership and/or ban customers from using Council facilities/services in the event of a breach of these rules and regulations by a child of that customer. 
    3. Children who have reached the age of 8 years must use the changing rooms designed for their own sex or designated family changing area. 
  1. Activity and buggy hire bookings 
    1. Anyone wishing to use the golf course must be registered at the golf course to book and pay for tee times, buggies and certain other activities. 
    2. Members can book in advance by using the online tee booking system. It is the members responsibility to check their bookings online for the time required. 
    3. Bookings cancelled more than 48 hours prior to the booking time will incur no penalty and any charges paid in advance will be issued as a credit for future use. If a customer cancels any activity or hire with less than 48 hours’ notice or fails to attend a pre-booked activity or buggy hire, then the standard visitor and hire rates for the time booked will become due. 
  1. Lost property 
    1. Any lost property found must be immediately handed into the reception or to a member of staff. Items found at Council facilities will be available for collection during normal opening hours. Items will be held for a period of six weeks only before being given to a charity or disposed of. 
  1. Parking 
    1. All customers must park appropriately and within the markings of a bay. Visitors parked in designated disabled bays without displaying a disabled person’s badge or outside the markings of a bay may be clamped and a removal fee will be charged. 
  1. Damage caused/decorations 
    1. No customer shall make any alterations/additions to any of the Council facilities, its fixtures and fittings, apparatus, equipment, furniture or other contents; or put up any decorations of notices (whether internal or external). 
    2. Every customer shall pay to the Council on demand the amount of any damage done or occasioned to its fixtures and fittings, apparatus, equipment, furniture or other contents by himself or herself; or any person under his/her care or control. In the event of more than one customer occasioning the damage, the liability of each customer shall be joint and several. 
  1. Faulty equipment 
    1. All customers shall report to a member of staff details of any fault in any equipment or amenity immediately on discovery. 
  1. Complaints 
    1. Any complaint by a customer should be addressed in the first instance to a member of staff. If the customer is dissatisfied with the response they receive they should complete a customer comment form that will be forwarded to the relevant manager. 
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